mc77 Terms and Conditions

1. General Terms

These terms and conditions ("Terms") form a legal agreement between the mc77 platform and its users ("members" or "players"). By accessing the mc77 website or creating an account, you are considered to have fully accepted these Terms.

mc77 is a safe and reliable online gaming platform for players in Bangladesh. Our goal is to provide every member with a transparent, fair and enjoyable gaming environment.

mc77 reserves the right to change, amend or update these Terms at any time. Changes will take effect from the moment they are published on the website, and users are required to comply with those changes.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and take part in any gaming activity on mc77, a player must be at least 21 (twenty-one) years of age. This platform is for those aged 21 and above only.

2.2 Registration Requirements

At the time of account registration, each member must confirm the following:

• All information provided is true, accurate and complete.
• Only one account may be registered per person.
• An account may not be opened on behalf of or as a representative of another person.
• Online gaming is legally permitted in the country from which the user is accessing the platform.

2.3 Verification

mc77 may at any time request a national ID card, passport or other documents for identity verification. Failure to complete verification may result in the account being temporarily suspended or permanently closed.

3. Account Security and Responsibility

Each member is fully responsible for the security of their own account. Keeping your username and password confidential is mandatory. Sharing this information with third parties is prohibited.

• Use a strong password and change it regularly.
• If you suspect unauthorised access, contact support immediately.
• Always log out after using a public device or network.
• The relevant member will be held responsible for any unauthorised activity on the account.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The following methods are supported for deposits at mc77:

• bKash
• Nagad
• Rocket
• Bank Transfer

The minimum deposit amount for each method is ৳100. Deposits are generally credited to the account instantly. For any deposit-related issues, please contact live chat.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. After submitting a withdrawal request, processing is generally completed within 10 to 45 minutes.

• Account verification must be completed before withdrawals can be made.
• Withdrawals must be made through the same method used for the deposit — no other method is accepted.
• mc77 reserves the right to hold withdrawals in cases of suspicious transactions.
• Withdrawals may be held until the wagering requirements of any active bonus have been met.

4.3 Anti-Money Laundering

mc77 follows a strict anti-money laundering policy. If a member makes deposits and withdrawals without playing any games, their transactions will be reviewed and the account may be suspended if necessary.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. To claim this bonus, the bonus option must be active at the time of the first deposit after registration.

5.2 General Bonus Terms

• Each bonus has its own validity period and conditions, which will be stated on the relevant promotions page.
• Bonus balance cannot be withdrawn directly — withdrawal is only possible once the wagering requirements have been met.
• Attempting to claim bonuses from multiple accounts will result in forfeiture of the bonus.
• mc77 reserves the right to modify or withdraw any bonus offer.
• If unusual betting patterns are detected in connection with bonus use, the bonus and any associated winnings may be cancelled.

5.3 Cashback Offers

Weekly cashback is available through the mc77 VIP program. The amount and terms of cashback are determined by VIP level. Full details of cashback bonus terms can be found on the relevant page.

6. VIP Program

The mc77 VIP program has four levels. Weekly cashback and special benefits are provided at each level:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

You can advance to a higher VIP level through regular and active gaming activity. VIP benefits depend solely on that week's gaming activity and must be claimed within the specified time period.

7. Gaming Rules

7.1 Fair Play

mc77 believes in fair play. All games on our platform are developed by trusted game providers and use Random Number Generator (RNG) technology to ensure unbiased outcomes.

7.2 Technical Issues

If a result is voided due to a technical error in any game, the relevant bet amount will be returned to the member's account. Winnings will not be paid out for results caused by a system error.

7.3 Game Providers

mc77 offers top games from world-class providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft and JILI.

8. Prohibited Activities

Any of the following activities are strictly prohibited and will result in the immediate closure of the account:

• Creating or operating multiple accounts.
• Using or allowing others to use another person's account.
• Abusing bonuses or creating artificial betting patterns.
• Using any software, bots or automation tools.
• Engaging in any fraudulent activity on the gaming system.
• Using the platform for money laundering or illegal financial activity.
• Registering an account with false information.
• Misconduct or threatening behaviour towards mc77 staff.

9. Account Suspension and Closure

9.1 Closure by mc77

In the event of a breach of the Terms, mc77 reserves the right to suspend or permanently close an account without prior notice. In the case of a suspension, the relevant reason will be communicated by email.

9.2 Closure by the Member

Any member may request the closure of their account at any time. Any eligible balance may be withdrawn before the account is closed (subject to conditions being met). Please contact live chat to request self-exclusion or account closure.

10. Limitation of Liability

mc77 will not be held liable for:

• Financial losses arising from a member's gaming activity.
• Game or transaction failures due to internet connection loss.
• System disruptions or data theft caused by third parties.
• Temporary service unavailability during technical maintenance or upgrades.

mc77 is committed to always providing service as a safe and reliable platform. SSL encryption and modern security technology are used to ensure the security of members' information and funds.

11. Privacy and Data Protection

mc77 is fully committed to protecting members' personal information. For full details on how we collect, use and protect data, please read our Privacy Policy page.

A member's personal information will never be sold to third parties. However, information may need to be disclosed in response to legal obligations or government directives.

12. Responsible Gaming

mc77 places the highest importance on responsible gaming. Gaming is for entertainment, not as a source of income — that is the mindset with which you should play. We encourage all members to play within their means.

• Set your budget and do not exceed that limit.
• Do not place more bets in an attempt to recover lost money.
• Do not play under stress or in a negative state of mind.
• Take regular breaks and spend time with family and friends.

If you are in trouble or need help managing your gaming, visit our Responsible Gaming page or contact us via live chat. Self-Exclusion is also available with us.

13. Rule Changes

mc77 reserves the right to amend these terms and conditions at any time. Changes will take effect as soon as they are published on the website. Continued use of the site after any changes will be considered your acceptance of the new terms and conditions.

For significant changes, an effort will be made to notify members via their registered email or through the site. However, it is the member's responsibility to review the terms and conditions regularly.

14. Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support in Bengali is available 24 hours a day, 7 days a week.
• Email: [email protected]